FAQs


Lean Zone Production Methodologies

Q1. Does the Lean Zone® Production Methodologies simulation come with different color interlocking blocks?

Answer: The kits are only supplied with blue interlocking blocks.

 

Q2. Is it possible to order just the forms that are in the kit?

Answer: The kit comes as an entire package. The intellectual property includes all of the work instructions as well as the blocks and other miscellaneous items within the kit. Due to the low cost of the kit, these items are not sold individually.

 

Q3. I lost some of my simulation's interlocking blocks. Can I purchase new packs for just interlocking blocks?

Answer: The kit comes as an entire package. Due to the low cost of the kit, the blocks are not sold separately.

 

Q4. How many people does this simulation accommodate?

Answer: The kit is designed for 6 hands-on participants. Others can observe but it is our recommendation that you use 6 participants at a time so that all participants get a chance to a have hands-on experience with the simulation. This provides a better learning experience.

 

Q5. Will I need more than one kit?

Answer: We recommend 6 participants at a time for the actual hands-on simulation. Because the simulation only takes one hour, it is possible to schedule many simulations each day to accommodate large numbers of participants. If you need to train more than the recommended amount of participants at one time, than we recommend more than one simulation. An experienced facilitator can run 2 simulations simultaneously. More than 2 will require additional assistance.

 

Q6. What is the shipping cost for this kit?

Answer: The cost of shipping will be determined when you checkout using the shopping cart. The price will vary depending on your provided address and your choice of shipping method.

 

Q7. What is included with this Simulation kit?

Answer: Please return to the Lean Zone® Production Methodology page to find out everything that is included in this kit.

 

Q8. Are these Simulations in stock?

Answer: The Simulations are maintained in the inventory. The simulations are normally available for immediate shipment. While checking out with your shopping cart, the page will display the availability.

 

Q9. Can I try out the Simulation (test run/practice run) before I make a purchase?

Answer: Yes. Please review the Money Back Guarantee for exact details.

 

Q10. Does the Simulation come in different languages?

Answer: The simulation is currently only available in English.

 

Q11. How soon will my Simulation(s) arrive?

Answer: Depending on your choice of shipping, we can ship next day, 2nd Day, or regular ground shipping which can take anywhere from 4-7 Business Days.

 

Q12. Are discounts available?

Answer: Discounts are only available if 10 or more Simulations are purchased at one time. Please email for the details of high volume purchases. No educational discounts are currently available.

 

Q13. Do you ship internationally?

Answer: Yes, we ship worldwide with the use of a credit card.


Lean Zone® Office

Q1. Is it possible to order just the forms that are in the kit?

Answer: The forms are sold as replenishments to the main kit itself. With the purchase of the Lean Zone® Office kit you will receive a form pack, the work instructions, and other accessories required to perform the simulation. Once you have run out of the provided forms and paperwork, you may purchase a replenishment pack.

 

Q2. Can I get replacements on forms?

Answer: Yes, we sell the individual form packs separately. There are enough forms within each replacement pack to perform three full simulations (with 7 participants in each for a total of 21 participants).

 

Q3. Why do I need to buy more forms?

Answer: The Lean Zone® Office simulation consumes forms during the simulation. Once you have consumed all of your provided forms, than you will need to purchase replacement packs in order to continue your Office learning experience.

 

Q4. How many people does this Simulation accommodate?

Answer: Lean Zone® Office accommodates 7 Hands-On Participants. Others can observe but it is our recommendation that you use 7 participants at a time so that all participants get a chance to a have hands-on experience with the simulation. This provides a better learning experience.

 

Q5. Will I need more than one kit?

Answer: If you need to train more than the recommended amount of participants at one time, than we recommend more than one simulation. Each additional simultaneous simulation will require a facilitator to assist during the hands-on exercise. Participants can be grouped in higher numbers during the classroom training portion of the simulation.

 

Q6. What is the shipping cost for this kit?

Answer: There are fixed prices for standard shipping within the USA. Special shipping, or international shipping will require a quotation based on the shipping method and location.

 

Q7. What all comes in this Simulation kit?

Answer: Please return to the Lean Zone® Office simulation page to find out everything that is included in this kit.

 

Q8. Are these Simulations in stock?

Answer: The Simulations are maintained in the inventory. The simulations are normally available for immediate shipment. While checking out with your shopping cart, the page will display the availability.

 

Q9. Can I try out the Simulation (test run/practice run) before I make a purchase?

Answer: Yes. Please review the Money Back Guarantee for exact details.

 

Q10. Does the Simulation come in different languages?

Answer: The simulation is currently only available in English.

 

Q11. How soon will my Simulation(s) arrive?

Answer: Depending on your choice of shipping, we can ship next day, 2nd Day, or regular ground shipping which can take anywhere from 4-7 Business Days.

 

Q12. Are discounts available?

Answer: Discounts are only available if 10 or more Simulations are purchased at one time. Please email for the details of high volume purchases. No educational discounts are currently available.

 

Q13. Do you ship internationally?

Answer: Yes, we ship worldwide with the use of a credit card.


Freight & Shipping

Q1. How soon will my Simulation(s) arrive?

Answer: Depending on your choice of shipping, we can ship next day, 2nd Day, or regular ground shipping which can take anywhere from 4-7 Business Days.

 

Q2. Do you ship internationally?

Answer: Yes, we ship worldwide with the use of a credit card.